WBUR uses MindBench scenarios and Dr. Torous's expertise to evaluate AI chatbot mental health responses

WBUR has published an interactive news feature examining how AI chatbots respond to people seeking mental health support, drawing on clinical scenarios developed with input from Dr. John Torous, director of the Division of Digital Psychiatry, and MindBench, the division's platform for evaluating AI mental health tools.

The feature, published May 7, lets readers choose from three hypothetical scenarios involving common mental health problems, then watch how a leading generative AI platform responds. Boston-area therapists then offer commentary on what the chatbot did well and where its responses fell short.

The piece is available at wbur.org.